SMS Terms and Conditions
Effective and last updated: October 1, 2026
These terms govern text messages sent by Haptic Health, LLC, doing business as Haptic.
Program Description
By providing your mobile number and opting in through our website forms, consultation requests, or service inquiries, you consent to receive text messages from Haptic about consultations, follow ups on continuing care, treatment and order updates, prescription and shipping notifications, and membership services. Consent to receive text messages is not a condition of purchase.
Opt In Message
After opting in you may receive a message similar to: "Haptic: You are subscribed to messages about consultations, care updates, and service notifications. Msg frequency varies. Msg and data rates may apply. Reply STOP to opt out or HELP for help."
Message Frequency
Message frequency varies based on your account activity and care.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Opting Out
Reply STOP to any message to opt out at any time. You will receive one final message confirming your opt out, and we will send no further text messages unless you opt in again.
Help
Reply HELP to any message, email support@haptichealth.com, or call +1 (516) 928-7084.
Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages.
Privacy
Mobile information, SMS consent data, and text messaging originator opt in data will not be shared with third parties or affiliates for their independent marketing or promotional purposes. Information may be shared with service providers that help us deliver messages. See our Privacy Policy.
Contact
Haptic Health, LLC, doing business as Haptic
340 Third Street
Castle Rock, CO 80104
Email: support@haptichealth.com
Phone: +1 (516) 928-7084
Related policies: Privacy Policy, Terms of Use, Health Information and HIPAA Notice, California Privacy Notice.